Rakuten resolves issues twice as fast with Codex
Rakuten resolves issues twice as fast with Codex


Author: OpenAI – Duration: 00:01:11
Rakuten operates one of the world's largest digital ecosystems across e-commerce, financial technology and mobile services. Fast shipping without sacrificing reliability is essential. Teams use OpenAI Codex to support incident response, code review, and development workflows. The Agent works within monitoring systems and CI/CD pipelines to diagnose issues, review changes against internal standards, and advance projects from partial specifications. The result is faster recovery and shipping. Rakuten reports up to a 50% reduction in average time to recovery, and projects that once took a quarter can now ship in weeks. As the Codex handles more generations, engineers focus on clearer specifications and rigorous verification. This change helps teams act quickly while keeping security built into each release. Learn more: https://openai.com/index/rakuten/






