With the rise of generative AImany sectors are embarking on a profound transformation. The health sector is no exception to this dynamic. The French site Doctolib positions itself as a pioneer with the development of a AI-based consultation assistant. This innovative tool aims to improve the quality and efficiency of medical consultations.

A carefully thought-out development for healthcare professionals

Currently, the consultation assistant is accessible to general practitioners and pediatricians who use Doctolib. These professionals can benefit from a free one-month trial period before deciding to subscribe. This initial deployment marks the start of an expansion strategy, with expansion planned to other medical specialties by the end of the year. Full deployment of the tool is anticipated in 2025.

Automation of note-taking: a significant step forward

Designed after several months of research and testing in real conditions with 350 caregivers across France, the consultation assistant focuses on automating note-taking. The process is simple: after informing the patient, the caregiver activates the tool with a simple click. This captures and transcribes the exchanges in real time, guaranteeing precise and complete scoring.

It is important to note that, according to Doctolib, discussions are not recordedand no data is stored, thus ensuring the confidentiality of the information exchanged. Once the consultation is completed, the tool generates a structured synthesis which includes:

• Doctor’s observation
• Clinical examination
• Proposed diagnosis

The caregiver then has the opportunity to validate this summary before it is automatically integrated into the patient file, thus enriching the medical information (history, constants, etc.) without additional effort.

Tangible benefits for caregivers

Doctolib highlights several notable benefits offered by this consultation assistant. Among them:

• A reduction of mental load linked to taking exhaustive notes, limiting the fear of important omissions.
• A halving of time spent in front of the computer, freeing up valuable hours for care.
• Less fatigue felt at the end of the day, allowing for a better quality of professional life.

These preliminary results, from the first tests, demonstrate the effectiveness of the tool. However, an in-depth assessment will be carried out to fully assess the impact of this assistant on general practitioners and pediatricians using the Doctolib clinical software.

Generative AI in the service of medicine

In conclusion, Doctolib’s initiative with this consultation assistant perfectly illustrates how generative AI can transform the health sector. By reducing the administrative burden and allowing better interaction between caregivers and patients, this tool represents a major step forward for the efficiency of the health system. The results of future tests should confirm these promises and inspire other innovations in the medical field.